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A Smart Supply Chain is an Efficient One – SDCE June 2020



A Smart Supply Chain is an Efficient One – SDCE June 2020

A Smart Supply Chain is an Efficient One

This article first appeared in Supply & Demand Chain Executive June 2020 issue. Author: Brielle Jarkel, featuring Jeremy Hudson, Open Sky Group

Artificial Intelligence Helps Build a Smarter Supply Chain Post Pandemic

Building a smarter supply chain post pandemic with artificial intelligence is not just about filling gaps that were exposed but learning how to use technology to address the existing visibility and data quality issues. Artificial intelligence and machine learning will play a role in addressing your company’s existing issues by helping you make sense of your data.

AI’s role in building a smarter supply chain

Open Sky Group recently interviewed for an article in Supply & Demand Chain Executive around the concept of artificial intelligence and machine learning in the supply chain industry. In that article, artificial intelligence was named as “one of the most talked about facets of emerging technologies” due to its wide range of abilities, including migrating into machine learning. Machine learning can recognize specific patterns within the workplace and anticipate the decisions that will need to be made based on data. However, the supply chain industry is comprised of a network of companies that work together but may or may not use technology that is compatible with the other. Therefore, machine learning struggles to gather the data to identify the patterns to anticipate the decisions that need to be made.

While each supply chain technology company has a different opinion on how to address this issue, Open Sky Group believes that creating tools to support artificial intelligence is the answer. Jeremy Hudson, Director of Client Services for Open Sky Group says,

“The near future will see a mad grab of data elements wherever they may be. Great AI requires significant data from multiple streams. I think we’ll continue to see software companies look for opportunities to harvest and mine data to provide more advanced metrics and decision-making tools. I think that we’ll see more IoT devices assist in this effort, and ultimately contribute to better decision making throughout the supply chain. The supply chain’s biggest need now is not new solutions, it is tools to make better decisions. Many of the supply chain pain points we see are due to bad decisions and misguidance, which leads to downstream volume constraints and waste.”

The answer to building a smart supply chain is not more solutions. It’s embracing the multiple streams of data required to make artificial intelligence close the data gaps between companies and work to address your company’s existing visibility and data quality issues.

To read the full article, visit Supply & Demand Chain Executive. The website may require registration to access the full content.

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Jeremy Hudson

Vice President of Client Services

Jeremy’s focus is on the products and services clients need to stay competitive. Open Sky Group’s mission is to deliver technology-enabled solutions that allow our customers to achieve more while having the flexibility to adapt to change. Jeremy lives the core values and mission by bringing the best experience possible to our clients. He is an essential member of implementation teams, working alongside clients, and encouraging them to use innovation and best practices instead of customizations for success.

Jason Yantiss

Vice President of Client Services

Jason provides leadership to a variety of teams focused on implementation and integration. With 27+ years of experience holding operational and technical management roles in transportation, billing, and warehousing across a vast array of industry verticals, Jason is adept at driving multiple complex projects, understanding customer needs at all levels of the operation and providing viable solutions. Jason’s resume of 150+ implementation projects include Warehouse, Labor, Transportation, Yard Management and multiple AR/AP Freight Pay and Customer Billing systems. 

Eric McPherson

Vice President of Client Services

Mac works to oversee implementation and integration projects. A former Marine officer and military police officer, he brings over 27 years of supply chain experience, including 11 years at Blue Yonder in both delivery and service sales. Mac is a dedicated, team-oriented professional with a background in business management, professional services, customer service, and supply chain technology. His specialties include sales support, supply chain execution systems, project management, fulfillment operations, distribution operations, and GSA contracts.

Shannon Caflisch

Senior Vice President of Sales and Marketing

Shannon is responsible for the strategy and management of all sales, business development, and marketing programs. With over 25 years of sales experience and 15 years focused in the supply chain space, Shannon focuses on building strong relationships with clients and partners and strives to deliver the right software solutions to help conquer supply chain challenges. Shannon believes in learning by listening to understand clients’ goals, struggles, and what is important to their business to build lasting, successful relationships.

Alan Prillaman

Senior Vice President of Client Services

As Senior VP of Client Services, Alan oversees all consulting services and account management at Open Sky Group. Possessing over 30 years of combined industry and consulting experience, Alan leverages his unique background in IT, logistics, quality management systems, manufacturing and distribution operations, and facility and strategic account management to provide clients with creative resolutions to complex challenges. His core philosophy and passion are to deliver tangible value for and establish long-term trusted partnerships with our clients.

Mike Noble

Senior Vice President of Technology

As Senior Vice President of Technology, Mike leads Open Sky Group’s Managed Services, Software Services, Infrastructure Services, and Information Technology teams bringing 35+ years of experience in Supply Chain Execution and Information Technology. Mike and his teams ensure we maintain the highest levels of customer service in a secure and reliable environment, constantly reviewing and evaluating new technologies, their appropriateness and applicability so we can safely and securely transact our own business – and help our clients accomplish the same.

Chad Kramlich


Joining Open Sky Group in 2015, Chad, served as Chief Revenue Officer for three years prior to his appointment to CEO in 2022. With over 25 years of experience delivering results for high-growth software and consulting organizations, Chad is leveraging his background in building efficient and effective implementation teams, establishing high-impact services operations, achieving revenue growth, and deepening executive-level client relations to help propel Open Sky Group into a very successful future.