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How to Hurdle the Biggest Barrier to Supply Chain Transparency: Data



Kaleidoscope Transparency

How to Hurdle the Biggest Barrier to Supply Chain Transparency: Data

If You Can’t Access the Truth, How Can You Determine the Truth?

Let’s just come right out and say it – without the ability to capture, aggregate, and understand your supply chain data, you have gray area within your organization.

Proprietary warehouse, transportation, and labor management systems bolted onto legacy ERP systems, all “enriched” with off-the-shelf and bespoke software solutions, are a recipe for disaster. It’s a veritable petri dish for blind spots across your operation that no amount of manual workarounds can fix. 

The data locked in black boxes across your operating network causes you, and your network, to operate ineffectually.

The consequences can be serious. If you can’t see what’s truly going on at any moment in time across your supply chain, you’ll make yourself vulnerable to lost opportunities, lost income, lost inventory, lost shipments, and eventually, lost customers. 

Yet, the money was spent, and the technology is now in place. So, what next? How can you make it all work together and build a better supply chain business, fast? The answer:

Get Your Story Straight

Your “story” is in your data. Every system in your network collects it and stores it somewhere. But the systems that need it can’t always access it and having a powerful, accessible, and cloud-based data platform can help.  To be successful, you need a platform with massive computing power to process daily requests that occur across your supply chain.  Additionally, your platform still needs to provide your operations with an open portal into the common data lake, establishing access to a source of truth from any system or device in near real-time. 

Sound too good to be true? Perhaps. If you were to go about building it yourself, you would have to spend excess time, money, and talent on the project and, by the time it was ready to launch, it may already be obsolete. But fortunately, you don’t have to build it; it already exists in Open Sky Group’s Kaleidoscope. Kaleidoscope is an agnostic, lightweight, data aggregation platform incorporating AI and machine learning (ML) for the purpose of enhancing supply chain execution. 

Kaleidoscope serves as a massive, elastic data lake, providing connectors to core operating systems and databases you use every day, including WMS, TMS, LMS, ERP, and other enterprise software and systems. 

The licensed platform seamlessly plugs into all your disparate systems using open-source technology, so you can see what’s going on and make informed decisions – without wondering if you have the latest information, or if something else is hidden in the dark recesses of your technology chain. 

Oh, the Things You Can Do with the Right Information

Today’s world demands that you position yourself for clean, efficient, and effective data usage no matter what your technology stack looks like. Data will increasingly feed modern, emerging AI and ML applications and populate decision dashboards in all areas of industry. 

In the supply chain, accurate data is what alerts you to delays due to weather emergencies and other calamities upstream in enough time to adjust your plans. It tells you that the kitting routines you’re performing systemwide aren’t being billed uniformly across your DCs, or that a certain carrier is the optimal choice for short hauls, but a drain when they enter densely populated urban areas. 

Data allows you to craft accurate forecasts for labor and inventory, spot anomalies in ordinary patterns, and compare a performance across your network for meaningful adjustments that impact customer satisfaction and your bottom line.

With Kaleidoscope, you can customize dashboards to visualize data in any way that makes sense to you. You don’t have to be a skilled computer programmer to build charts or graphs and drill down into the details. And, because the information in your Kaleidoscope data warehouse is partitioned according to assigned permissions based on user needs, you can rest assured that no sensitive customer information is being shared, while affording associates and business partners the data they require to collaborate effectively and efficiently from any browser-enabled device.

Visualize Success through a Clear Lens with Kaleidoscope

Transparency across your supply chain is achievable with Kaleidoscope from Open Sky Group. The platform’s array of AI- and ML-enabled application modules, called “lenses,” include: 


      • Enhanced Client Billing – Enabling direct data extraction from integrated systems on Kaleidoscope for accurate, automated, up-to-date bill processing

      • Supply Chain Insight – Delivering capabilities and workflows around data that help you predict, anticipate, and adjust plans according to evolving needs

      • Supply Chain Portal – Allowing 3PL operators to provide timely information to clients through a secure, online, self-service portal based on client ID and client grouping

      • Supply Chain Chat – Providing an enhanced natural language chat “prompt experience” for enterprise users and customers

    Take the blinders off your organization and gain the transparency you need to compete at a new level of effectiveness. Contact Open Sky Group and look into Kaleidoscope today.

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    Jeremy Hudson

    Vice President of Client Services

    Jeremy’s focus is on the products and services clients need to stay competitive. Open Sky Group’s mission is to deliver technology-enabled solutions that allow our customers to achieve more while having the flexibility to adapt to change. Jeremy lives the core values and mission by bringing the best experience possible to our clients. He is an essential member of implementation teams, working alongside clients, and encouraging them to use innovation and best practices instead of customizations for success.

    Jason Yantiss

    Vice President of Client Services

    Jason provides leadership to a variety of teams focused on implementation and integration. With 27+ years of experience holding operational and technical management roles in transportation, billing, and warehousing across a vast array of industry verticals, Jason is adept at driving multiple complex projects, understanding customer needs at all levels of the operation and providing viable solutions. Jason’s resume of 150+ implementation projects include Warehouse, Labor, Transportation, Yard Management and multiple AR/AP Freight Pay and Customer Billing systems. 

    Eric McPherson

    Vice President of Client Services

    Mac works to oversee implementation and integration projects. A former Marine officer and military police officer, he brings over 27 years of supply chain experience, including 11 years at Blue Yonder in both delivery and service sales. Mac is a dedicated, team-oriented professional with a background in business management, professional services, customer service, and supply chain technology. His specialties include sales support, supply chain execution systems, project management, fulfillment operations, distribution operations, and GSA contracts.

    Shannon Caflisch

    Senior Vice President of Sales and Marketing

    Shannon is responsible for the strategy and management of all sales, business development, and marketing programs. With over 25 years of sales experience and 15 years focused in the supply chain space, Shannon focuses on building strong relationships with clients and partners and strives to deliver the right software solutions to help conquer supply chain challenges. Shannon believes in learning by listening to understand clients’ goals, struggles, and what is important to their business to build lasting, successful relationships.

    Alan Prillaman

    Senior Vice President of Client Services

    As Senior VP of Client Services, Alan oversees all consulting services and account management at Open Sky Group. Possessing over 30 years of combined industry and consulting experience, Alan leverages his unique background in IT, logistics, quality management systems, manufacturing and distribution operations, and facility and strategic account management to provide clients with creative resolutions to complex challenges. His core philosophy and passion are to deliver tangible value for and establish long-term trusted partnerships with our clients.

    Mike Noble

    Senior Vice President of Technology

    As Senior Vice President of Technology, Mike leads Open Sky Group’s Managed Services, Software Services, Infrastructure Services, and Information Technology teams bringing 35+ years of experience in Supply Chain Execution and Information Technology. Mike and his teams ensure we maintain the highest levels of customer service in a secure and reliable environment, constantly reviewing and evaluating new technologies, their appropriateness and applicability so we can safely and securely transact our own business – and help our clients accomplish the same.

    Chad Kramlich


    Joining Open Sky Group in 2015, Chad, served as Chief Revenue Officer for three years prior to his appointment to CEO in 2022. With over 25 years of experience delivering results for high-growth software and consulting organizations, Chad is leveraging his background in building efficient and effective implementation teams, establishing high-impact services operations, achieving revenue growth, and deepening executive-level client relations to help propel Open Sky Group into a very successful future.