In today’s fast-moving 3PL operating environment, the epitome of having
Open Sky Group provides your supply chain operations with the expertise to accelerate within your industry. With extensive experience and expertise, the team at Open Sky Group offers a variety of services, including implementation, integration, advisory, workforce management, and upgrades, to help clients streamline operations and maximize efficiency. In this case study, we will focus on Open Sky Group upgrade services, which are designed to help businesses optimize existing supply chain systems, improving overall performance.
A third-party logistics provider and client of Open Sky Group serves international and domestic retailers from its logistics campus, managing more than 27,000 SKUs and sub-SKUs. It also provides value-added packaging, kitting, and e-commerce and retail order processing.
With over 1.1 million square feet of warehouse operations operating 24×7 with roughly 70 users, the client was experiencing end of life system issues for its WMS and was ready to make a number of supply chain software improvements throughout facilities that would help address:
The client chose to work directly with Open Sky Group to upgrade to the newest version of their WMS because of their flexible, agile approach to implementations and early adoption of the newest versions of supply chain technology software. The upgrade was seamless to the client’s customers and the new WMS was managing the operation’s full volume within 24 hours of go-live.
Top of the line technology and software helped the client drive efficiencies up and costs down, while following their mission to provide the best customer service possible. The client had a seamless upgrade/implementation experience with Open Sky Group’s team; therefore, no downtime was experienced with the upgrade which was critical for the client to maintain high customer service levels. The new systems also helped the company handle the growing volume of orders, resulting in faster order processing and fulfillment times. The company’s management team was impressed with the results and expressed their gratitude to Open Sky Group for their expertise and support throughout the project.
Open Sky Group’s upgrades service is designed to help businesses optimize their existing supply chain systems to improve their overall performance. By working closely with their clients and developing customized upgrade plans, Open Sky Group can ensure a smooth transition and minimal disruption to operations. As demonstrated in this case study, Open Sky Group’s upgrades service can significantly improve supply chain efficiency and accuracy, resulting in faster order processing and fulfillment times. If you’re considering upgrading your supply chain systems, Open Sky Group’s upgrades service may be the right solution for you.