With over 1.1 million square feet of warehouse operations operating 24×7 with roughly 70 users, the client was experiencing end of life system issues for its WMS and was ready to make a number of supply chain software improvements throughout facilities that would help address:

• The need to modernize hardware infrastructure and reduce security vulnerability
• The need for labor management software, to help increase operational efficiencies and more effectively and proactively manage labor costs
• Limited accessibility and e-commerce features in the client’s current WMS version

Top of the line technology and software helped the client drive efficiencies up and costs down, while following their mission to provide the best customer service possible.  The client had a seamless upgrade/implementation experience with Open Sky Group’s team; therefore, no downtime was experienced with the upgrade which was critical for the client to maintain high customer service levels.   The new systems also helped the company handle the growing volume of orders, resulting in faster order processing and fulfillment times. The company’s management team was impressed with the results and expressed their gratitude to Open Sky Group for their expertise and support throughout the project.

Conclusion:

Open Sky Group’s upgrades service is designed to help businesses optimize their existing supply chain systems to improve their overall performance. By working closely with their clients and developing customized upgrade plans, Open Sky Group can ensure a smooth transition and minimal disruption to operations. As demonstrated in this case study, Open Sky Group’s upgrades service can significantly improve supply chain efficiency and accuracy, resulting in faster order processing and fulfillment times. If you’re considering upgrading your supply chain systems, Open Sky Group’s upgrades service may be the right solution for you.