In today’s fast-moving 3PL operating environment, the epitome of having
Managed Services Benefits:
Open Sky Group is a leading provider of supply chain and distribution solutions for businesses around the world. The company offers a wide range of services designed to help businesses optimize their supply chains, improve efficiency, and increase profitability. With Open Sky Group’s Managed Services, clients are provided with a range of benefits and advantages that can help them stay ahead of the competition.
Overview of Open Sky Group Managed Services
Open Sky Group Managed Services operate 24/7 to support your Blue Yonder warehouse, transportation, and labor management platforms (WMS, TMS LMS, respectively), including applications, infrastructure, and databases. One service level agreement, tailored to fit your desired level of service, is all it takes to protect your valuable technology investments.
Under our contract, any level of functional and technical support, operational site support, system maintenance, health checks, monitoring, and ticket and system health reviews and resolutions may be conducted by trained, dedicated experts familiar with your systems and operations. Based on incident severity, our on-shore/off-shore teams can respond in a follow-the-sun fashion, delivering guaranteed resolutions with root cause analysis for continuous improvement.
In exchange for this guaranteed service, your valuable IT personnel may be unburdened from the day-to-day task of keeping your systems up and running and freed to focus on mission-critical tasks essential to enhancing your bottom line and improving your customer experience.
One example of how Open Sky Group Managed Services has helped a business is a manufacturing company that was struggling with supply chain and distribution issues. The company’s systems were outdated and inefficient, resulting in delays, errors, and missed opportunities.
Open Sky Group worked with the company to identify the root causes of these issues, developing a comprehensive plan to optimize the company’s supply chain and distribution operations. The Managed Services program was implemented, providing ongoing support and assistance as the company made changes to its operations.
As a result of the Managed Services program, the manufacturing company was able to streamline its supply chain and distribution operations, reducing costs, improving efficiency, and increasing profitability. The company’s systems were updated and optimized, providing a solid foundation for future growth and success.
Thriving supply chain companies understand that business these days can only move as fast as the technology that supports it. Give your people the peace of mind that all systems are healthy and always ready to go. Open Sky Group’s Managed Services can help you stay ahead of the competition, reduce costs, and increase efficiency. Whether you’re a small business or a large enterprise, Open Sky Group has the expertise and experience you need to succeed in today’s fast-paced business environment.