Strengthening Supply Chains to Thrive Through Disruption

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Strengthening Supply Chains to Thrive Through Disruption

By the Experts at Open Sky Group

In today’s rapidly evolving world, supply chain disruptions are no longer a rare event – they’ve become the norm.

Hurricanes, labor strikes, market volatility, and unexpected operational setbacks such as facility damage from natural disasters all test the resilience of businesses and their supply chains. As these events grow more frequent, it’s essential for companies to have a proactive partner who can help them respond quickly, minimize operational fallout, and continue to serve their customers with minimal disruption.

Open Sky Group specializes in guiding companies through challenging circumstances, preparing them for the unpredictable, and ensuring they stay agile in a complex landscape. Here’s how we work together with our clients to plan, prepare, and continue to thrive, no matter what disruption arises.

The Many Faces of Supply Chain Disruption

The sources of supply chain disruption are numerous and varied, and each one poses unique challenges:

Natural Disasters

Hurricanes, tornadoes, and floods can severely damage facilities and infrastructure. These events can shutter operations, disrupt distribution routes, and necessitate new logistics planning within hours.

Open Sky Group has experience responding to such crises; when a client’s facility sustained major damage from a tornado, we immediately worked to establish four new warehousing locations within weeks, ensuring continuity in the client’s operations and helping prevent a more significant supply chain disruption.

Labor Strikes and Workforce Shortages

Labor issues, from temporary strikes to long-term workforce shortages, can leave businesses without the essential human resources needed to run operations. The ability to quickly adapt to a reduced workforce or locate alternative staffing solutions is vital.

Open Sky Group’s proactive planning and integrated labor management strategies help clients minimize downtime, maintain productivity, and safeguard service levels.

Global Events and Market Volatility

Sudden market shifts, regulatory changes, or tariffs can alter supply chain requirements overnight. Companies may need to pivot suppliers, adjust inventory, or find new routes to maintain margins and ensure availability. Open Sky Group’s expertise in advanced software and agile response frameworks empowers our clients to pivot quickly and mitigate risk.

Open Sky Group’s Approach to Supply Chain Disruption: Plan, Prepare, and Preserve

Supply chains must be resilient, but resilience isn’t just about “bouncing back”—it’s about being prepared to respond to any situation. Open Sky Group works with clients to establish robust strategies, systems, and practices that help them prepare for and manage supply chain disruptions with minimal impact. 

Strategic Planning and Risk Assessment

Effective risk assessment is the foundation of a resilient supply chain. Our experts collaborate with clients to analyze operational vulnerabilities, identify high-risk areas, and create strategic contingency plans. With tailored solutions built around each client’s unique needs, we develop a strong foundation that minimizes the impact of any disruptions.

Real-Time Response and Support

When disaster strikes, timely response is everything. Our teams offer round-the-clock support to help clients respond to operational setbacks immediately. In the case of the Indiana tornado, our team sprang into action within hours to secure new locations, set up critical warehousing spaces, and transition operations. Whether it’s activating emergency resources, reallocating inventory, or establishing temporary warehousing, we ensure clients continue to meet demand even in crisis.

Agile Technology Solutions

We implement adaptable and scalable WMS, TMS, and LMS solutions that allow clients to make quick, data-driven decisions and respond to changing conditions. These systems optimize inventory, streamline routing, and allocate labor dynamically, equipping businesses with the tools to operate effectively even in high-pressure environments.

Continuous Improvement and Resilience Building

We don’t just focus on solving immediate issues. Through ongoing consultation and system health checks, Open Sky Group works with clients to strengthen their supply chain over time, making each operation more resilient to future disruptions. By identifying areas for continuous improvement, we help clients adapt not just to today’s challenges but to the inevitable changes that lie ahead.

Join Open Sky Group at ProMat 2025 to Learn More

If you’re looking to understand how best to equip your supply chain for the unexpected, we invite you to connect with Open Sky Group at this year’s ProMat 2025, in Chicago. We’ll be sharing real stories of resilience and collaboration, including insights from two of our clients who have successfully managed major disruptions with our support. 

Join us to discover how Open Sky Group’s comprehensive approach to supply chain management can help your business stay agile, responsive, and resilient, no matter what challenges arise. Let’s turn disruption into an opportunity for growth. We look forward to connecting with you at ProMat! 

Contact with Open Sky Group today.

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Jeremy Hudson

Vice President of Client Services

Jeremy’s focus is on the products and services clients need to stay competitive. Open Sky Group’s mission is to deliver technology-enabled solutions that allow our customers to achieve more while having the flexibility to adapt to change. Jeremy lives the core values and mission by bringing the best experience possible to our clients. He is an essential member of implementation teams, working alongside clients, and encouraging them to use innovation and best practices instead of customizations for success.

Jason Yantiss

Vice President of Client Services

Jason provides leadership to a variety of teams focused on implementation and integration. With 27+ years of experience holding operational and technical management roles in transportation, billing, and warehousing across a vast array of industry verticals, Jason is adept at driving multiple complex projects, understanding customer needs at all levels of the operation and providing viable solutions. Jason’s resume of 150+ implementation projects include Warehouse, Labor, Transportation, Yard Management and multiple AR/AP Freight Pay and Customer Billing systems. 

Eric McPherson

Vice President of Client Services

Mac works to oversee implementation and integration projects. A former Marine officer and military police officer, he brings over 27 years of supply chain experience, including 11 years at Blue Yonder in both delivery and service sales. Mac is a dedicated, team-oriented professional with a background in business management, professional services, customer service, and supply chain technology. His specialties include sales support, supply chain execution systems, project management, fulfillment operations, distribution operations, and GSA contracts.

Shannon Caflisch

Senior Vice President of Sales and Marketing

Shannon is responsible for the strategy and management of all sales, business development, and marketing programs. With over 25 years of sales experience and 15 years focused in the supply chain space, Shannon focuses on building strong relationships with clients and partners and strives to deliver the right software solutions to help conquer supply chain challenges. Shannon believes in learning by listening to understand clients’ goals, struggles, and what is important to their business to build lasting, successful relationships.

Alan Prillaman

Senior Vice President of Client Services

As Senior VP of Client Services, Alan oversees all consulting services and account management at Open Sky Group. Possessing over 30 years of combined industry and consulting experience, Alan leverages his unique background in IT, logistics, quality management systems, manufacturing and distribution operations, and facility and strategic account management to provide clients with creative resolutions to complex challenges. His core philosophy and passion are to deliver tangible value for and establish long-term trusted partnerships with our clients.

Mike Noble

Senior Vice President of Technology

As Senior Vice President of Technology, Mike leads Open Sky Group’s Managed Services, Software Services, Infrastructure Services, and Information Technology teams bringing 35+ years of experience in Supply Chain Execution and Information Technology. Mike and his teams ensure we maintain the highest levels of customer service in a secure and reliable environment, constantly reviewing and evaluating new technologies, their appropriateness and applicability so we can safely and securely transact our own business – and help our clients accomplish the same.

Chad Kramlich

CEO

Joining Open Sky Group in 2015, Chad, served as Chief Revenue Officer for three years prior to his appointment to CEO in 2022. With over 25 years of experience delivering results for high-growth software and consulting organizations, Chad is leveraging his background in building efficient and effective implementation teams, establishing high-impact services operations, achieving revenue growth, and deepening executive-level client relations to help propel Open Sky Group into a very successful future.

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