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Product Dimension and Weight Data – Does My WMS Need It?


Product Dimension and Weight Data – Does My WMS Need It?

Product Dimension, Weight Data in WMS

We’re not sure we’ve ever implemented a Warehouse Management System (WMS) without a lengthy discussion of product dimension and weight data for inventory. This article will include some of our common findings and outcomes of those lengthy discussions. But first, the answer to our title question is simple; you must capture the minimum product dimension and weight data necessary to support your processes. Or said another way; it depends (now, does that answer truly surprise you?). Let’s explore further.

Open Sky Group primarily implements best-of-breed systems like JDA RedPrairie warehouse management and there is generally an overwhelming amount of product data that can be captured with these systems today. For instance, we can capture the size and weight of the each, inner pack, case, pallet, etc. It’s impressive functionality until the realization of how much work it can be to not only capture and record product dimension and weight data but also keep it up-to-date. And, as many of you know from experience, lots of products undergo revisions or substitutions making it likely that it won’t be a one-time activity for every SKU in inventory.

If your operation needs to do one or more of the following processes, then you have no choice but to capture and record accurate product dimension and weight data:

  • Complex and volumetric cartonization
  • Pre-manifesting and rate shopping
  • Quality control and audit by weight
  • Directed put away based on cube, length, stacking height, etc.
  • Trailer/load building
  • Automatic selection of shipping carton

Now, HOW will you capture and record it? Here are a few suggestions:

A little obvious maybe, but the best practice is to have your suppliers or manufacturing/engineering feed you this information in advance before you ever receive the product into your warehouse. You’ll want to validate the information to make sure it is accurate and can be trusted. Keep in mind that some sources will do better than others at this so you might want to consider different sampling frequencies to test the accuracy based on source. Unfortunately, this best practice is also usually the exception, not the rule. Product dimension and weight data will generally be unknown until the first time a product physically arrives at your warehouse. In this case it is critical to have a process that flags that receipt as a “first time receipt.” You may also need to consider a re-flagging process for each time a new supplier is used for the item, a new purchase order was issued, or even for after some period of time has passed since the last time the item was received and verified. We simply cannot stress enough how important this flagging process will be to operations. We know of many times when flagging was agreed upon during the design and conference room pilot and in practice never fully implemented. Those companies will always struggle with issues related to unknown or inaccurate product dimension and weight data.

If you are not able to get the product dimension and weight data in advance (and even if you do, you’ll still need to verify it), then you’ll want to capture and record this data inside the warehouse. It’s commonly done in one of the following ways:

  • The GOOD method is to implement a simple, manual process where the receiving dock is equipped with a tape measure and an accurate scale. This method works, but is very time consuming and mistakes can happen when reading the measurements or weight on the scale or keying in the product dimension and weight to the WMS or ERP.
  • The BETTER method is to invest in a more automated data capture device such as Cubiscan which “magically” displays all the product dimensions and weight data very quickly and accurately. This information is then manually keyed into the WMS or ERP.
  • The BEST method is to have that same Cubiscan integrated to the WMS or ERP so that the data entry portion is done without human intervention. With this method the capture and update takes only seconds and there is simply no excuse to not have very accurate product dimension and weight data in your systems.
  • We have seen these Cubiscan devices mounted on movable carts, as well as units big enough to measure a small car. There should be a solution to fit your inventory profile, as well as the physical constraints of your warehouse.

We hope this helps you better plan for how your organization will capture the product dimension and weight data needed to support your operations. Remember, the key is having a process that ensures that all necessary data has been captured before it is needed – and reliable tools and technology that make the verification/capture of that data as quick and painless as possible. Don’t forget that items do change and product dimension and weight data are often not static, so this will most likely be an on-going need.

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Jeremy Hudson

Vice President of Client Services

Jeremy’s focus is on the products and services clients need to stay competitive. Open Sky Group’s mission is to deliver technology-enabled solutions that allow our customers to achieve more while having the flexibility to adapt to change. Jeremy lives the core values and mission by bringing the best experience possible to our clients. He is an essential member of implementation teams, working alongside clients, and encouraging them to use innovation and best practices instead of customizations for success.

Jason Yantiss

Vice President of Client Services

Jason provides leadership to a variety of teams focused on implementation and integration. With 27+ years of experience holding operational and technical management roles in transportation, billing, and warehousing across a vast array of industry verticals, Jason is adept at driving multiple complex projects, understanding customer needs at all levels of the operation and providing viable solutions. Jason’s resume of 150+ implementation projects include Warehouse, Labor, Transportation, Yard Management and multiple AR/AP Freight Pay and Customer Billing systems. 

Eric McPherson

Vice President of Client Services

Mac works to oversee implementation and integration projects. A former Marine officer and military police officer, he brings over 27 years of supply chain experience, including 11 years at Blue Yonder in both delivery and service sales. Mac is a dedicated, team-oriented professional with a background in business management, professional services, customer service, and supply chain technology. His specialties include sales support, supply chain execution systems, project management, fulfillment operations, distribution operations, and GSA contracts.

Shannon Caflisch

Senior Vice President of Sales and Marketing

Shannon is responsible for the strategy and management of all sales, business development, and marketing programs. With over 25 years of sales experience and 15 years focused in the supply chain space, Shannon focuses on building strong relationships with clients and partners and strives to deliver the right software solutions to help conquer supply chain challenges. Shannon believes in learning by listening to understand clients’ goals, struggles, and what is important to their business to build lasting, successful relationships.

Alan Prillaman

Senior Vice President of Client Services

As Senior VP of Client Services, Alan oversees all consulting services and account management at Open Sky Group. Possessing over 30 years of combined industry and consulting experience, Alan leverages his unique background in IT, logistics, quality management systems, manufacturing and distribution operations, and facility and strategic account management to provide clients with creative resolutions to complex challenges. His core philosophy and passion are to deliver tangible value for and establish long-term trusted partnerships with our clients.

Mike Noble

Senior Vice President of Technology

As Senior Vice President of Technology, Mike leads Open Sky Group’s Managed Services, Software Services, Infrastructure Services, and Information Technology teams bringing 35+ years of experience in Supply Chain Execution and Information Technology. Mike and his teams ensure we maintain the highest levels of customer service in a secure and reliable environment, constantly reviewing and evaluating new technologies, their appropriateness and applicability so we can safely and securely transact our own business – and help our clients accomplish the same.

Chad Kramlich


Joining Open Sky Group in 2015, Chad, served as Chief Revenue Officer for three years prior to his appointment to CEO in 2022. With over 25 years of experience delivering results for high-growth software and consulting organizations, Chad is leveraging his background in building efficient and effective implementation teams, establishing high-impact services operations, achieving revenue growth, and deepening executive-level client relations to help propel Open Sky Group into a very successful future.