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Revolutionizing Supply Chain Efficiency with Luminate Warehouse Tasking



Revolutionizing Supply Chain Efficiency with Luminate Warehouse Tasking

The Challenge

After spending countless hours manually updating task priorities and assignments, a multibillion-dollar international health, hygiene, and nutritional products manufacturer of familiar consumer brands determined it was time for change.

Having experienced a successful implementation of both Blue Yonder Warehouse Management System (WMS) and Warehouse Labor Management (WLM) solutions to standardize operational processes across eleven different warehouses, they decided to continue the partnership with Open Sky Group (OSG). Together, OSG and the client would now implement Blue Yonder’s Luminate Warehouse Tasking to further improve labor utilization and dock utilization, while reducing manual tasking actions.

A key driver for the decision was the fact that the company’s current manual approach required constant monitoring and maintenance. The Blue Yonder Luminate Warehouse Tasking would automate task prioritization and assignments while simultaneously providing operational stability. Luminate Warehouse Tasking would allow leadership to focus on strategic decisions, rather than on the continuous need to manually adjust operations.

The Solution

OSG’s familiarity with the client’s business, and their enhanced insight into the requirements for success, made OSG the clear choice for this project kick-off. With over 20 associates involved, OSG integrated Luminate Warehouse Tasking seamlessly without onboarding. With a deep understanding of the client’s sites, teams, and business needs, combined with expertise in Blue Yonder Luminate solutions, OSG was the perfect partner for implementation.

The Results

The implementation of Luminate Warehouse Tasking (LWT) led to several key improvements for the company:

  • Reduced Manual Effort: The need for manual task adjustments decreased significantly, streamlining operations and improving efficiency.
  • Improved On-Time Departure: Prioritization by LWT ensures tasks crucial for on-time trailer departures are completed promptly, reducing carrier fees and ensuring timely deliveries.
  • Enhanced Dock Utilization: LWT intelligently monitors dock space and usage through the sequencing of tasks to optimize space availability and workflow.
  • Better Management of Tasks Around Weekends, holidays, and Shift Changes: LWT adapts task prioritization based on true working hours, ensuring efficient task management during weekends, holidays, and shift changes.


Through the partnership between the client and OSG, Luminate Warehouse Tasking has revolutionized the client’s ongoing operations. This case study underscores the power of strategic partnerships and innovative solutions to drive supply chain excellence.

For more information on Luminate Warehouse Tasking and how it can revolutionize your supply chain, contact Open Sky Group at

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Jeremy Hudson

Vice President of Client Services

Jeremy’s focus is on the products and services clients need to stay competitive. Open Sky Group’s mission is to deliver technology-enabled solutions that allow our customers to achieve more while having the flexibility to adapt to change. Jeremy lives the core values and mission by bringing the best experience possible to our clients. He is an essential member of implementation teams, working alongside clients, and encouraging them to use innovation and best practices instead of customizations for success.

Jason Yantiss

Vice President of Client Services

Jason provides leadership to a variety of teams focused on implementation and integration. With 27+ years of experience holding operational and technical management roles in transportation, billing, and warehousing across a vast array of industry verticals, Jason is adept at driving multiple complex projects, understanding customer needs at all levels of the operation and providing viable solutions. Jason’s resume of 150+ implementation projects include Warehouse, Labor, Transportation, Yard Management and multiple AR/AP Freight Pay and Customer Billing systems. 

Eric McPherson

Vice President of Client Services

Mac works to oversee implementation and integration projects. A former Marine officer and military police officer, he brings over 27 years of supply chain experience, including 11 years at Blue Yonder in both delivery and service sales. Mac is a dedicated, team-oriented professional with a background in business management, professional services, customer service, and supply chain technology. His specialties include sales support, supply chain execution systems, project management, fulfillment operations, distribution operations, and GSA contracts.

Shannon Caflisch

Senior Vice President of Sales and Marketing

Shannon is responsible for the strategy and management of all sales, business development, and marketing programs. With over 25 years of sales experience and 15 years focused in the supply chain space, Shannon focuses on building strong relationships with clients and partners and strives to deliver the right software solutions to help conquer supply chain challenges. Shannon believes in learning by listening to understand clients’ goals, struggles, and what is important to their business to build lasting, successful relationships.

Alan Prillaman

Senior Vice President of Client Services

As Senior VP of Client Services, Alan oversees all consulting services and account management at Open Sky Group. Possessing over 30 years of combined industry and consulting experience, Alan leverages his unique background in IT, logistics, quality management systems, manufacturing and distribution operations, and facility and strategic account management to provide clients with creative resolutions to complex challenges. His core philosophy and passion are to deliver tangible value for and establish long-term trusted partnerships with our clients.

Mike Noble

Senior Vice President of Technology

As Senior Vice President of Technology, Mike leads Open Sky Group’s Managed Services, Software Services, Infrastructure Services, and Information Technology teams bringing 35+ years of experience in Supply Chain Execution and Information Technology. Mike and his teams ensure we maintain the highest levels of customer service in a secure and reliable environment, constantly reviewing and evaluating new technologies, their appropriateness and applicability so we can safely and securely transact our own business – and help our clients accomplish the same.

Chad Kramlich


Joining Open Sky Group in 2015, Chad, served as Chief Revenue Officer for three years prior to his appointment to CEO in 2022. With over 25 years of experience delivering results for high-growth software and consulting organizations, Chad is leveraging his background in building efficient and effective implementation teams, establishing high-impact services operations, achieving revenue growth, and deepening executive-level client relations to help propel Open Sky Group into a very successful future.