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By Darcy Reeves, September 16, 2020

Open Sky Group Previews Enhanced Client Billing Solution for Third Party Logistics Providers at CSCMP Edge 2020

Newest, web-based version uses API connections to enable activity-based billing for virtually any supply chain event

RALEIGH, N.C. (September 16, 2020) – Open Sky Group, global specialists in Blue Yonder solutions, will debut and demonstrate its 2020 version of Enhanced Client Billing for third-party (3PL) providers at CSCMP Edge 2020, a supply chain virtual conference and exhibition, held September 20-23, 2020.

Enhanced Client Billing (ECB), captures defined, billable events from warehouse management or other systems, assigns client-specific contractual billing rates, and creates invoices to streamline the billing process and reduce billing errors commonly associated with manual data entry for 3PL providers. ECB captures missed revenue opportunities and provides a clear audit trail for invoice reconciliation with clients based on actual activities, or events, recorded in a system.

The ECB solution scales easily via the cloud and can operate on multiple platforms at once, providing a single, standardized billing system that supports accurate, client-level, cost-to-serve metrics.

“With our deep experience providing WMS to 3PLs, we have seen many companies struggle with manual data entry, reconciliation challenges, billing omissions, and ultimately lost revenues due to chargebacks and process inefficiencies. It’s a process that often requires a large staff to manage,” said Alan Prillaman, vice president, client services for Open Sky Group.

“Our ECB 2020 release drastically reduces manual intervention, saving time and money and further enhances our clients’ ability to provide an excellent customer service experience, helping to build trust-based partnerships.”

To see the new 2020 version in action, please register for CSCMP Edge 2020 and look for the Innovation Stage Demo for Enhanced Client Billing for 3PLs. On Wednesday, September 23, there will be a dedicated session from Noon to 12:30 pm central time with live Q&A. CSCMP has been bringing together noteworthy industry speakers, supply chain decision-makers and future-forward supply chain management professionals for more than 50 years to share proven tools, strategies, and stories. Visit to learn more about CSCMP.

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of supply chain efficiency.

Jeremy Hudson

Vice President of Client Services

Jeremy’s focus is on the products and services clients need to stay competitive. Open Sky Group’s mission is to deliver technology-enabled solutions that allow our customers to achieve more while having the flexibility to adapt to change. Jeremy lives the core values and mission by bringing the best experience possible to our clients. He is an essential member of implementation teams, working alongside clients, and encouraging them to use innovation and best practices instead of customizations for success.

Jason Yantiss

Vice President of Client Services

Jason provides leadership to a variety of teams focused on implementation and integration. With 27+ years of experience holding operational and technical management roles in transportation, billing, and warehousing across a vast array of industry verticals, Jason is adept at driving multiple complex projects, understanding customer needs at all levels of the operation and providing viable solutions. Jason’s resume of 150+ implementation projects include Warehouse, Labor, Transportation, Yard Management and multiple AR/AP Freight Pay and Customer Billing systems. 

Eric McPherson

Vice President of Client Services

Mac works to oversee implementation and integration projects. A former Marine officer and military police officer, he brings over 27 years of supply chain experience, including 11 years at Blue Yonder in both delivery and service sales. Mac is a dedicated, team-oriented professional with a background in business management, professional services, customer service, and supply chain technology. His specialties include sales support, supply chain execution systems, project management, fulfillment operations, distribution operations, and GSA contracts.

Shannon Caflisch

Senior Vice President of Sales and Marketing

Shannon is responsible for the strategy and management of all sales, business development, and marketing programs. With over 25 years of sales experience and 15 years focused in the supply chain space, Shannon focuses on building strong relationships with clients and partners and strives to deliver the right software solutions to help conquer supply chain challenges. Shannon believes in learning by listening to understand clients’ goals, struggles, and what is important to their business to build lasting, successful relationships.

Alan Prillaman

Senior Vice President of Client Services

As Senior VP of Client Services, Alan oversees all consulting services and account management at Open Sky Group. Possessing over 30 years of combined industry and consulting experience, Alan leverages his unique background in IT, logistics, quality management systems, manufacturing and distribution operations, and facility and strategic account management to provide clients with creative resolutions to complex challenges. His core philosophy and passion are to deliver tangible value for and establish long-term trusted partnerships with our clients.

Mike Noble

Senior Vice President of Technology

As Senior Vice President of Technology, Mike leads Open Sky Group’s Managed Services, Software Services, Infrastructure Services, and Information Technology teams bringing 35+ years of experience in Supply Chain Execution and Information Technology. Mike and his teams ensure we maintain the highest levels of customer service in a secure and reliable environment, constantly reviewing and evaluating new technologies, their appropriateness and applicability so we can safely and securely transact our own business – and help our clients accomplish the same.

Chad Kramlich


Joining Open Sky Group in 2015, Chad, served as Chief Revenue Officer for three years prior to his appointment to CEO in 2022. With over 25 years of experience delivering results for high-growth software and consulting organizations, Chad is leveraging his background in building efficient and effective implementation teams, establishing high-impact services operations, achieving revenue growth, and deepening executive-level client relations to help propel Open Sky Group into a very successful future.