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Open Sky Group Clients and Success Stories



Open Sky Group Clients and Success Stories

What are your supply chain goals?

With over 90 WMS and Labor go-lives in the last two years (700+ warehouse management and labor software projects since 2006), we can help you with your supply chain goals. Open Sky Group clients achieve real results and gain benefits through full implementations, upgrades, integrations and managed services. We help companies like yours with JDA Warehouse Management, JDA Warehouse Labor Management, JDA Workforce Management and JDA Transportation Management.

Do you have concerns about integration when it comes to upgrading or implementing your warehouse management system?

Open Sky Group helps clients integrate applications with every warehouse management system we implement or upgrade. In many cases we have pre-built integrations to help save time and costs.

Discover how we’ve helped clients TVS Supply Chain Solutions and Master Lock with integration.

Does your organization recognize the need for technology and have an environment of continual improvement?

Our best and most successful client relationships are with companies who recognize the need for both technology and continual improvement. From consumer goods to high tech and electronics, food and beverage, third party logistics and more, here are a few examples of our clients’ achievements:

Our clients take on WMS Upgrades and new software releases with ease and confidence.

The newer versions of JDA WMS have a persona-based user interface and the look and feel of very modern applications you use every day on your mobile devices. User adoption has never been faster. The setup and configuration wizards are well-suited to Open Sky Group’s implementation methodology and no modifications approach.

  • Clients who upgrade their JDA WMS with Open Sky Group achieve an average of 30% maintenance savings due to our no modifications approach to upgrading.
  • Open Sky Group implemented the first North American instance of JDA Warehouse Management 9.1.x for a natural cleaning products company in under four months. With a strong commitment to fully mastering the capabilities of the newest versions, we pass our expertise along to clients with every implementation and upgrade.
  • We work with clients to implement or upgrade in six months or less, meaning you start experiencing your return faster.
  • Open Sky Group is the largest JDA WMS implementation partner. We have the teams to help you achieve success.
  • We are reputable and recognized. Developing strong client relationships is something we take seriously.

Contact Open Sky Group today to learn how we can help you achieve your supply chain goals.

Interested in learning more before you contact us? Here are some more ways we’ve worked with our clients to help them achieve their supply chain goals:

Open Sky Group clients increase productivity and throughput:

  • Created a custom, multi-SKU pick process to support a flow-through operation for a global food and beverage 3PL.
  • Implemented pre-manifesting processes for FedEx labels to print the shipping label prior to full case picking for a mid-size 3PL. This means the labels could be applied during the pick process resulting in headcount reduction by 1 FTE and reduced labeling errors.
  • Automated the approval of freight bills within a predefined tolerance and allowed operations to refocus 2 full-time personnel on customer service instead of voucher approvals for a large, grocery retailer.
  • Multi-threaded e-commerce order downloads to solve a serious backlog of orders during peak season for a video game publisher.

Our clients reduce operational and software costs:

  • Implemented a slotting program to help build perfect pallets and to reduce carrier damages and chargebacks for a regional 3PL.
  • Automated order entry of an export customer by electronically integrating large complex orders which reduced errors and headcount by 1 customer service representative for an export 3PL.
  • Implemented a new JDA WMS resulting in significant labor savings within 3 months of startup for an automotive supplier.
  • Helped multiple clients in varying industries develop internal self-sufficiency for day-to-day support operations by providing recorded video training sessions.

Open Sky Group 3PL clients win contracts and meet deadlines:

  • Created a solution to initiate Inventory Holds globally, within seconds, across a large network of warehouses to comply with customer requirements.
  • Implemented a new White Goods Appliance Export warehouse in 60 days with full integration to the client’s ERP.
  • Deployed a retailer in 30 days with integration to retailer’s OMS and a new Put-To-Light picking system.

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It’s time to elevate.

Discover how Open Sky Group
can help you reach new heights
of supply chain efficiency.

Jeremy Hudson

Vice President of Client Services

Jeremy’s focus is on the products and services clients need to stay competitive. Open Sky Group’s mission is to deliver technology-enabled solutions that allow our customers to achieve more while having the flexibility to adapt to change. Jeremy lives the core values and mission by bringing the best experience possible to our clients. He is an essential member of implementation teams, working alongside clients, and encouraging them to use innovation and best practices instead of customizations for success.

Jason Yantiss

Vice President of Client Services

Jason provides leadership to a variety of teams focused on implementation and integration. With 27+ years of experience holding operational and technical management roles in transportation, billing, and warehousing across a vast array of industry verticals, Jason is adept at driving multiple complex projects, understanding customer needs at all levels of the operation and providing viable solutions. Jason’s resume of 150+ implementation projects include Warehouse, Labor, Transportation, Yard Management and multiple AR/AP Freight Pay and Customer Billing systems. 

Eric McPherson

Vice President of Client Services

Mac works to oversee implementation and integration projects. A former Marine officer and military police officer, he brings over 27 years of supply chain experience, including 11 years at Blue Yonder in both delivery and service sales. Mac is a dedicated, team-oriented professional with a background in business management, professional services, customer service, and supply chain technology. His specialties include sales support, supply chain execution systems, project management, fulfillment operations, distribution operations, and GSA contracts.

Shannon Caflisch

Senior Vice President of Sales and Marketing

Shannon is responsible for the strategy and management of all sales, business development, and marketing programs. With over 25 years of sales experience and 15 years focused in the supply chain space, Shannon focuses on building strong relationships with clients and partners and strives to deliver the right software solutions to help conquer supply chain challenges. Shannon believes in learning by listening to understand clients’ goals, struggles, and what is important to their business to build lasting, successful relationships.

Alan Prillaman

Senior Vice President of Client Services

As Senior VP of Client Services, Alan oversees all consulting services and account management at Open Sky Group. Possessing over 30 years of combined industry and consulting experience, Alan leverages his unique background in IT, logistics, quality management systems, manufacturing and distribution operations, and facility and strategic account management to provide clients with creative resolutions to complex challenges. His core philosophy and passion are to deliver tangible value for and establish long-term trusted partnerships with our clients.

Mike Noble

Senior Vice President of Technology

As Senior Vice President of Technology, Mike leads Open Sky Group’s Managed Services, Software Services, Infrastructure Services, and Information Technology teams bringing 35+ years of experience in Supply Chain Execution and Information Technology. Mike and his teams ensure we maintain the highest levels of customer service in a secure and reliable environment, constantly reviewing and evaluating new technologies, their appropriateness and applicability so we can safely and securely transact our own business – and help our clients accomplish the same.

Chad Kramlich


Joining Open Sky Group in 2015, Chad, served as Chief Revenue Officer for three years prior to his appointment to CEO in 2022. With over 25 years of experience delivering results for high-growth software and consulting organizations, Chad is leveraging his background in building efficient and effective implementation teams, establishing high-impact services operations, achieving revenue growth, and deepening executive-level client relations to help propel Open Sky Group into a very successful future.