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Open Sky Group and Dotcom Distribution Manage Large Scale Supply Chain Transformation

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Open Sky Group and Dotcom Distribution Manage Large Scale Supply Chain Transformation

February 1, 2022

Implementing Blue Yonder’s supply chain solutions and Optricity Opti-Slot DC Software in a high-velocity, e-commerce, and multi-channel distribution environment

RALEIGH, N.C. (February 1, 2022) – Open Sky Group, global specialists in Blue Yonder’s end-to-end supply chain solutions, announce the completion of the first phase of Dotcom Distribution’s e-commerce and multi-channel digital supply chain transformation. Dotcom Distribution (Dotcom), a third-party logistics provider specializing in serving high-touch beauty, fashion, electronics, and select retail brands, partnered with Open Sky Group to implement Blue Yonder’s warehouse management and labor management solutions, as well as Optricity’s OptiSlot DC (OptiSlot) slotting optimization. A next-phase implementation will be Blue Yonder’s workforce management solution. The combined solutions will transform Dotcom’s operations across multiple facilities for greater visibility, increased productivity, improved scheduling, and overall increased operational optimization, resulting in cost-effective, high-velocity fulfillment services for its customers.

Dotcom provides e-commerce, B2B, and multi-channel order fulfillment services, along with a host of additional value-added logistics services to some of the world’s fastest growing brands. Open Sky Group is the systems integrator managing the project, software design, and implementation and working collaboratively with the Dotcom team and other partners including Optricity and Blue Yonder.

“We are proud of the reputation Dotcom has earned over the last 22 years for providing high-growth retail brands with flexible, customizable logistics and shipping solutions, and it’s with an eye on the next 22+ years that we make this investment,” says Maria Haggerty, CEO of Dotcom Distribution. “This is the foundation of our modernized infrastructure and will make it possible for us to onboard new technology, automation systems, and additional facilities.

Our goal was to find supply chain software that could help us make a leap forward in our order fulfillment and customer service and, even more importantly, manage and empower our workforce and productivity and incentive programs. At a time when attracting and retaining skilled labor is more difficult and more important than ever, empowering our warehouse associates to have autonomy over their own schedules is paramount, as is giving our supervisors and management greater insight into employee productivity, retention, forecasting, and scheduling.”

After researching leading supply chain software providers, Dotcom chose Blue Yonder for its strong labor management and logistics solutions. Open Sky Group was selected to implement and help manage the project because of its impressive rapid implementation methodology and successful track record, thorough understanding of the 3PL business environment, and its approach to process improvement.

“A distribution transformation project of this magnitude requires precise planning and coordination. Together with Dotcom, we have an incredible team that is unleashing the power of Blue Yonder’s solution through our methodology of disciplined agility and no-modifications approach,” says Alan Prillaman, VP of Client Services for Open Sky Group. “The combination of these software solutions is bringing greater visibility, productivity and optimization to Dotcom operations.”

“By implementing our warehouse management and labor management solutions, Dotcom is poised to meet the logistics and fulfillment needs and raised e-commerce expectations of fast-growing retail brands, which in turn will help them better respond to consumer demands. Once fully implemented, workforce management will help them reduce turnover and achieve higher levels of productivity with their workforce. With partners like Open Sky Group, that thoroughly understand our solutions and how to best implement and leverage them, our customers are able to rapidly scale and accelerate time to value,” said Terry Turner, President, North America, Blue Yonder.

“Optricity is pleased to team with Blue Yonder and longtime partner, Open Sky Group, to deliver a powerful, integrated solution for the Dotcom Distribution operations ecosystem,” says Sheila M. Benny, President of Optricity. “The Dotcom leadership’s commitment to improving operations through warehousing technology has required vision and dedication. Optricity is proud to be part of this technology trifecta, accelerating product movement on Dotcom’s journey toward the intelligent, ‘Self-Healing Warehouse’ to advance their customer experience.”

About Dotcom Distribution

Dotcom Distribution (Dotcom) is a premier provider of B2C and B2B fulfillment and distribution services. Located just outside New York City, Dotcom supports eCommerce and omnichannel solutions for emerging brands. Dotcom provides fulfillment, production, assembly, and kitting services for luxury and lifestyle brands in beauty, fashion, and other specialty industries.

Brands partner with Dotcom to provide a superior omnichannel experience to their end customers. Using a consultative approach, Dotcom nurtures emerging brands to become fully scalable and successful. Dotcom leverages the latest technology and enables its clients to make data-driven decisions through its suite of business intelligence and tools. Dotcom Distribution has been recognized as a Top 3PL provider for three consecutive years by Multichannel Merchant.

About Blue Yonder

Blue Yonder is the world leader in digital supply chain and omnichannel commerce fulfillment. Our intelligent, end-to-end platform enables retailers, manufacturers, and logistics providers to seamlessly predict, pivot, and fulfill customer demand. With Blue Yonder, you can make more automated, profitable business decisions that deliver greater growth and re-imagined customer experiences. Blue Yonder – Fulfill your Potential™.

About Optricity

Optricity creates and supports warehousing analysis, optimization, and performance improvement software. To develop its solutions, including, OptiSlot DC™, Optricity utilizes a blend of warehousing domain expertise, advanced mathematics, and software engineering skills. Optricity’s platform of planning solutions includes slotting, profiling, integration, simulation, @Ease Warehousing Technologies™, and the Moves Conductor™ for warehousing operations.

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Jeremy Hudson

Vice President of Client Services

Jeremy’s focus is on the products and services clients need to stay competitive. Open Sky Group’s mission is to deliver technology-enabled solutions that allow our customers to achieve more while having the flexibility to adapt to change. Jeremy lives the core values and mission by bringing the best experience possible to our clients. He is an essential member of implementation teams, working alongside clients, and encouraging them to use innovation and best practices instead of customizations for success.

Jason Yantiss

Vice President of Client Services

Jason provides leadership to a variety of teams focused on implementation and integration. With 27+ years of experience holding operational and technical management roles in transportation, billing, and warehousing across a vast array of industry verticals, Jason is adept at driving multiple complex projects, understanding customer needs at all levels of the operation and providing viable solutions. Jason’s resume of 150+ implementation projects include Warehouse, Labor, Transportation, Yard Management and multiple AR/AP Freight Pay and Customer Billing systems. 

Eric McPherson

Vice President of Client Services

Mac works to oversee implementation and integration projects. A former Marine officer and military police officer, he brings over 27 years of supply chain experience, including 11 years at Blue Yonder in both delivery and service sales. Mac is a dedicated, team-oriented professional with a background in business management, professional services, customer service, and supply chain technology. His specialties include sales support, supply chain execution systems, project management, fulfillment operations, distribution operations, and GSA contracts.

Shannon Caflisch

Senior Vice President of Sales and Marketing

Shannon is responsible for the strategy and management of all sales, business development, and marketing programs. With over 25 years of sales experience and 15 years focused in the supply chain space, Shannon focuses on building strong relationships with clients and partners and strives to deliver the right software solutions to help conquer supply chain challenges. Shannon believes in learning by listening to understand clients’ goals, struggles, and what is important to their business to build lasting, successful relationships.

Alan Prillaman

Senior Vice President of Client Services

As Senior VP of Client Services, Alan oversees all consulting services and account management at Open Sky Group. Possessing over 30 years of combined industry and consulting experience, Alan leverages his unique background in IT, logistics, quality management systems, manufacturing and distribution operations, and facility and strategic account management to provide clients with creative resolutions to complex challenges. His core philosophy and passion are to deliver tangible value for and establish long-term trusted partnerships with our clients.

Mike Noble

Senior Vice President of Technology

As Senior Vice President of Technology, Mike leads Open Sky Group’s Managed Services, Software Services, Infrastructure Services, and Information Technology teams bringing 35+ years of experience in Supply Chain Execution and Information Technology. Mike and his teams ensure we maintain the highest levels of customer service in a secure and reliable environment, constantly reviewing and evaluating new technologies, their appropriateness and applicability so we can safely and securely transact our own business – and help our clients accomplish the same.

Chad Kramlich

CEO

Joining Open Sky Group in 2015, Chad, served as Chief Revenue Officer for three years prior to his appointment to CEO in 2022. With over 25 years of experience delivering results for high-growth software and consulting organizations, Chad is leveraging his background in building efficient and effective implementation teams, establishing high-impact services operations, achieving revenue growth, and deepening executive-level client relations to help propel Open Sky Group into a very successful future.