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Open Sky Group and Crate & Barrel Make SDCE Annual Awards Honoring Women



Open Sky Group and Crate & Barrel Make SDCE Annual Awards Honoring Women

By Darcy Reeves, September 20, 2022

Hema Ganapathy, Crate & Barrel, and Susan Estes, Open Sky Group, Receive 2022 Women in Supply Chain Award

RALEIGH, N.C. (September 20, 2022) – Open Sky Group, global specialists in Blue Yonder solutions, and client, Crate & Barrel, international home décor retailer, were each recipients of Supply & Demand Chain Executive’s third annual “Women in Supply Chain” awards program honoring female supply chain leaders and executives.

Honorees, Crate & Barrel Senior Director of Technology, Hema Ganapathy, and Open Sky Group Senior Supply Chain Consultant for Client Services, Susan Estes, were chosen for their accomplishments, mentorship, and example in setting a foundation for women at all levels of a company’s supply chain network. Both were nominated by Open Sky Group.

Estes, a 20-year industry veteran with 8 years at Open Sky Group, is known for her leadership in training, testing, and support of warehouse management system implementations, bringing a positive attitude and energy to assignments that help teams fully engage on projects. She routinely makes extra time to hear concerns, answer questions, and share insights to encourage those working alongside her and ensure that every team member feels valued and heard.

Ganapathy has been on the technology side of business for more than 25 years, the last 15 in supply chain. Her skill in managing, building, and supporting large, global teams has resulted in numerous project successes over the years; Hema is passionate about raising the visibility of her team members with every success. She leads with empathy, is forward-thinking, and strives to make a positive impact on the lives she touches.

“Receiving this award comes as a really nice surprise to me,” said Estes, who is considered an innovative thinker among her peers.  “I am focused on achieving the needs and objectives of our clients and helping to make an impact for them. It’s humbling to consider that by helping our clients, I’m also impacting and advancing the industry.”

Likewise, Ganapathy was humbled by being nominated for the award.

“There are many others whom I would have placed on the list ahead of me,” she said. “There is no doubt that this is a very notable career honor, one that I will always be grateful for and cherish.”

This year’s Women in Supply Chain Awards list includes individuals from software and service providers, consultancies and academia, trucking and transportation firms, professional development agencies, sourcing and procurement divisions, and more. To view the full list of award winners, please visit


Crate & Barrel Holdings is a member of the Otto Group and employs 7,500 associates across Crate & Barrel and CB2. With over 100 stores and franchise partners in 9 countries, Crate & Barrel is an international destination for contemporary and modern furniture, housewares and decor that help people “Welcome Life In.”

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It’s time to elevate.

Discover how Open Sky Group
can help you reach new heights
of supply chain efficiency.

Jeremy Hudson

Vice President of Client Services

Jeremy’s focus is on the products and services clients need to stay competitive. Open Sky Group’s mission is to deliver technology-enabled solutions that allow our customers to achieve more while having the flexibility to adapt to change. Jeremy lives the core values and mission by bringing the best experience possible to our clients. He is an essential member of implementation teams, working alongside clients, and encouraging them to use innovation and best practices instead of customizations for success.

Jason Yantiss

Vice President of Client Services

Jason provides leadership to a variety of teams focused on implementation and integration. With 27+ years of experience holding operational and technical management roles in transportation, billing, and warehousing across a vast array of industry verticals, Jason is adept at driving multiple complex projects, understanding customer needs at all levels of the operation and providing viable solutions. Jason’s resume of 150+ implementation projects include Warehouse, Labor, Transportation, Yard Management and multiple AR/AP Freight Pay and Customer Billing systems. 

Eric McPherson

Vice President of Client Services

Mac works to oversee implementation and integration projects. A former Marine officer and military police officer, he brings over 27 years of supply chain experience, including 11 years at Blue Yonder in both delivery and service sales. Mac is a dedicated, team-oriented professional with a background in business management, professional services, customer service, and supply chain technology. His specialties include sales support, supply chain execution systems, project management, fulfillment operations, distribution operations, and GSA contracts.

Shannon Caflisch

Senior Vice President of Sales and Marketing

Shannon is responsible for the strategy and management of all sales, business development, and marketing programs. With over 25 years of sales experience and 15 years focused in the supply chain space, Shannon focuses on building strong relationships with clients and partners and strives to deliver the right software solutions to help conquer supply chain challenges. Shannon believes in learning by listening to understand clients’ goals, struggles, and what is important to their business to build lasting, successful relationships.

Alan Prillaman

Senior Vice President of Client Services

As Senior VP of Client Services, Alan oversees all consulting services and account management at Open Sky Group. Possessing over 30 years of combined industry and consulting experience, Alan leverages his unique background in IT, logistics, quality management systems, manufacturing and distribution operations, and facility and strategic account management to provide clients with creative resolutions to complex challenges. His core philosophy and passion are to deliver tangible value for and establish long-term trusted partnerships with our clients.

Mike Noble

Senior Vice President of Technology

As Senior Vice President of Technology, Mike leads Open Sky Group’s Managed Services, Software Services, Infrastructure Services, and Information Technology teams bringing 35+ years of experience in Supply Chain Execution and Information Technology. Mike and his teams ensure we maintain the highest levels of customer service in a secure and reliable environment, constantly reviewing and evaluating new technologies, their appropriateness and applicability so we can safely and securely transact our own business – and help our clients accomplish the same.

Chad Kramlich


Joining Open Sky Group in 2015, Chad, served as Chief Revenue Officer for three years prior to his appointment to CEO in 2022. With over 25 years of experience delivering results for high-growth software and consulting organizations, Chad is leveraging his background in building efficient and effective implementation teams, establishing high-impact services operations, achieving revenue growth, and deepening executive-level client relations to help propel Open Sky Group into a very successful future.