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Improve Efficiency, Enhance Relations with Fast, Easy EDI Messaging on Blue Yonder



Improve Efficiency, Enhance Relations with Fast, Easy EDI Messaging on Blue Yonder

November 30, 2021

As the old saying goes, no job is done until the paperwork is finished. In the logistics world, this truism is particularly apropos, as load requests turn into tender offers turn into invoices turn into payments turn into receipts, again and again, and again.

Processing a shipment lifecycle from pick up to delivery is wrought with paperwork and doing it by hand is no way to run a business. The time, resources, and errors created by manual paper processing can put a drag on profitability, not to mention the ever-important factor of user experience in today’s digitally enabled supply chain environment.

That’s where a transportation management solution (TMS) lends true value to a shipping operation. Especially when it is equipped with an electronic data interchange (EDI) capability as robust as that offered by Blue Yonder (BY), recently lauded as a leader in the 2021 Gartner Magic Quadrant for TMS.

Open Sky Group is a global specialist in the BY supply chain platform and as such, we would like to offer you some valuable insights into the BY Cloud EDI service and what to consider when implementing it as part of your BY TMS.

Blue Yonder Cloud EDI Service for Transportation Managers

Let’s start with the basics. EDI facilitates the exchange of information between computers using a standard format. Compared to traditional processing via emails, phone calls, and faxes, EDI enables:

  • Reduced costs  Not only will you save due to reduced administrative, resource, and maintenance costs, expenses associated with paper, printing, postage, and document retrieval are all reduced or eliminated when you switch to EDI.
  • Faster document processing – EDI exchanges shipment data within minutes, instead of days or weeks. Since all transactions are computer-based, lost faxes and illegible handwriting problems are eliminated entirely.
  • Automated workflows and business processes – EDI allows you to send load requests to carriers at the click of a button. The system automatically notifies you when a carrier accepts the load or if it needs to go to someone else. Once assigned, all shipment details get automatically updated within the system.
  • Fewer errors – Manual processes are fraught with human error, characterized by bad faxes, lost or incorrect orders taken by phone, and data entry errors. By minimizing human intervention, EDI dramatically improves accuracy and efficiency.
  • Real-time visibility – Lastly, EDI enables faster decision-making and improved operational responsiveness.


Best yet, adding BY Cloud EDI service to your existing BY TMS is easy because your BY Cloud EDI team does all the heavy lifting.

Better Communications Make for Better Carrier Relations

To initiate EDI services with your carrier(s), all you’ll need to do is contact your carrier to confirm they are EDI-capable, then provide the list of pre-qualified carriers to your BY Cloud EDI Team. The BY Cloud EDI Team can take it from there.

BY Cloud uses common maps and workflows, however, so if your specific requirements are not met out of the box, your BY team will evaluate your request, determine what needs to change, then map the changes for you.

Regarding message types, BY Cloud EDI supports both X12 and EDIFact for inbound and outbound Motor Carrier, Air, and Ocean freight. These messages typically include load tenders, replies, shipment status, invoicing, reservation and booking requests, confirmations, scheduling, itineraries, and other instructions, charges, and reports.

To ensure system integrity, it is imperative that you fully test your carriers’ systems to confirm that they can connect, send and retrieve messages on BY Cloud FTP/SFTP servers and that their system software is receiving these messages in formats that translate correctly on their side. If there are any mapping issues or changes required, again, your BY Cloud EDI Team will evaluate the request and determine if the changes can be accommodated.

Once you are live on EDI, your carrier may contact you with questions, comments, or concerns. Either way, your BY Cloud EDI Team will remain engaged to:

  • Contact your carrier(s) and correct any EDI technical issues.
  • Maintain your EDI cross-reference table to better map locations, freight, etc.
  • Provide standard daily reports of failed messages to you and your carriers.

Make the Most of Your TMS with BY Cloud EDI

BY Cloud TMS EDI is a fixed service offering designed to provide BY Cloud customers with a cost-effective EDI option. It is not a full-service offering, but rather a low-cost option for TMS EDI support.

Life’s too short to mess with the paperwork. Take your TMS to the next level with BY Cloud EDI.

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Jeremy Hudson

Vice President of Client Services

Jeremy’s focus is on the products and services clients need to stay competitive. Open Sky Group’s mission is to deliver technology-enabled solutions that allow our customers to achieve more while having the flexibility to adapt to change. Jeremy lives the core values and mission by bringing the best experience possible to our clients. He is an essential member of implementation teams, working alongside clients, and encouraging them to use innovation and best practices instead of customizations for success.

Jason Yantiss

Vice President of Client Services

Jason provides leadership to a variety of teams focused on implementation and integration. With 27+ years of experience holding operational and technical management roles in transportation, billing, and warehousing across a vast array of industry verticals, Jason is adept at driving multiple complex projects, understanding customer needs at all levels of the operation and providing viable solutions. Jason’s resume of 150+ implementation projects include Warehouse, Labor, Transportation, Yard Management and multiple AR/AP Freight Pay and Customer Billing systems. 

Eric McPherson

Vice President of Client Services

Mac works to oversee implementation and integration projects. A former Marine officer and military police officer, he brings over 27 years of supply chain experience, including 11 years at Blue Yonder in both delivery and service sales. Mac is a dedicated, team-oriented professional with a background in business management, professional services, customer service, and supply chain technology. His specialties include sales support, supply chain execution systems, project management, fulfillment operations, distribution operations, and GSA contracts.

Shannon Caflisch

Senior Vice President of Sales and Marketing

Shannon is responsible for the strategy and management of all sales, business development, and marketing programs. With over 25 years of sales experience and 15 years focused in the supply chain space, Shannon focuses on building strong relationships with clients and partners and strives to deliver the right software solutions to help conquer supply chain challenges. Shannon believes in learning by listening to understand clients’ goals, struggles, and what is important to their business to build lasting, successful relationships.

Alan Prillaman

Senior Vice President of Client Services

As Senior VP of Client Services, Alan oversees all consulting services and account management at Open Sky Group. Possessing over 30 years of combined industry and consulting experience, Alan leverages his unique background in IT, logistics, quality management systems, manufacturing and distribution operations, and facility and strategic account management to provide clients with creative resolutions to complex challenges. His core philosophy and passion are to deliver tangible value for and establish long-term trusted partnerships with our clients.

Mike Noble

Senior Vice President of Technology

As Senior Vice President of Technology, Mike leads Open Sky Group’s Managed Services, Software Services, Infrastructure Services, and Information Technology teams bringing 35+ years of experience in Supply Chain Execution and Information Technology. Mike and his teams ensure we maintain the highest levels of customer service in a secure and reliable environment, constantly reviewing and evaluating new technologies, their appropriateness and applicability so we can safely and securely transact our own business – and help our clients accomplish the same.

Chad Kramlich


Joining Open Sky Group in 2015, Chad, served as Chief Revenue Officer for three years prior to his appointment to CEO in 2022. With over 25 years of experience delivering results for high-growth software and consulting organizations, Chad is leveraging his background in building efficient and effective implementation teams, establishing high-impact services operations, achieving revenue growth, and deepening executive-level client relations to help propel Open Sky Group into a very successful future.