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Golf and How to Avoid Shanking Your Next WMS Project – Logistics Viewpoints



Golf and How to Avoid Shanking Your Next WMS Project – Logistics Viewpoints

May 11, 2021

Golf and How to Avoid Shanking Your Next WMS Project

This article first appeared in Logistics Viewpoint 2021 issue. Author: Jeremy Hudson, Director, Client Services, Open Sky Group

Since COVID, the supply chain industry has been tested and many companies have decided to ramp up their game by implementing a new Warehouse Management Solution (WMS). This article, written by Jeremy Hudson, Director of Client Services, Open Sky Group, discusses how to avoid buyer’s remorse in your next WMS project, in particular, a WMS selection, and how that relates to your golf game. This witty take on the implementation process is both fun and informative.

The following are a few tips and excerpts from the article. If you’d rather watch a video, visit our YouTube page for “How to Avoid Buyer’s Remorse in a WMS Selection.

What’s in Your Bag?

“As in the game of golf, before you hit the links, you need to assess what’s in your bag. You wouldn’t step onto the course without a putter or driver and you shouldn’t dive into a WMS install without first shoring up your project plan…”

Understand the Course for Your Next WMS Projects

“No golfer leaves the pro shop without a scorecard. You need a basic layout to go by, so you can avoid the hazards on each hole. This means prepping potential providers on the specifics of your project, so you don’t waste time sitting through demos that don’t apply to your situation…”

Take the Least Amount of Strokes

“The best golf scores are the lowest golf scores. Added strokes don’t win jackets and added modifications in a WMS installation will cost you plenty…”

Keep Up the Pace

“No one likes arriving at the next hole only to find the foursome in front has yet to tee off. It can spoil a round of golf and throw your game off quickly. The same is true in a WMS project. Pacing is critical…”

Improve Your Game for Your Next WMS Project

“The key to getting the most out of your next WMS project is not so much about the technology as it is the people who use it. A state-of-the-art set of golf clubs won’t turn an amateur into a tour professional unless that amateur gets expert coaching and hits the practice tee relentlessly…”

Go for the Green

“…the best way to avoid buyer’s remorse in a WMS implementation is to prepare correctly, articulate your needs, align with a provider who fits your timeline and budget and get your people to full productivity fast. If you can stay on the fairway, avoid the hazards and sink more birdies than you do bogeys, you’ll be lowering your handicap and upping your game in record time…”

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Jeremy Hudson

Vice President of Client Services

Jeremy’s focus is on the products and services clients need to stay competitive. Open Sky Group’s mission is to deliver technology-enabled solutions that allow our customers to achieve more while having the flexibility to adapt to change. Jeremy lives the core values and mission by bringing the best experience possible to our clients. He is an essential member of implementation teams, working alongside clients, and encouraging them to use innovation and best practices instead of customizations for success.

Jason Yantiss

Vice President of Client Services

Jason provides leadership to a variety of teams focused on implementation and integration. With 27+ years of experience holding operational and technical management roles in transportation, billing, and warehousing across a vast array of industry verticals, Jason is adept at driving multiple complex projects, understanding customer needs at all levels of the operation and providing viable solutions. Jason’s resume of 150+ implementation projects include Warehouse, Labor, Transportation, Yard Management and multiple AR/AP Freight Pay and Customer Billing systems. 

Eric McPherson

Vice President of Client Services

Mac works to oversee implementation and integration projects. A former Marine officer and military police officer, he brings over 27 years of supply chain experience, including 11 years at Blue Yonder in both delivery and service sales. Mac is a dedicated, team-oriented professional with a background in business management, professional services, customer service, and supply chain technology. His specialties include sales support, supply chain execution systems, project management, fulfillment operations, distribution operations, and GSA contracts.

Shannon Caflisch

Senior Vice President of Sales and Marketing

Shannon is responsible for the strategy and management of all sales, business development, and marketing programs. With over 25 years of sales experience and 15 years focused in the supply chain space, Shannon focuses on building strong relationships with clients and partners and strives to deliver the right software solutions to help conquer supply chain challenges. Shannon believes in learning by listening to understand clients’ goals, struggles, and what is important to their business to build lasting, successful relationships.

Alan Prillaman

Senior Vice President of Client Services

As Senior VP of Client Services, Alan oversees all consulting services and account management at Open Sky Group. Possessing over 30 years of combined industry and consulting experience, Alan leverages his unique background in IT, logistics, quality management systems, manufacturing and distribution operations, and facility and strategic account management to provide clients with creative resolutions to complex challenges. His core philosophy and passion are to deliver tangible value for and establish long-term trusted partnerships with our clients.

Mike Noble

Senior Vice President of Technology

As Senior Vice President of Technology, Mike leads Open Sky Group’s Managed Services, Software Services, Infrastructure Services, and Information Technology teams bringing 35+ years of experience in Supply Chain Execution and Information Technology. Mike and his teams ensure we maintain the highest levels of customer service in a secure and reliable environment, constantly reviewing and evaluating new technologies, their appropriateness and applicability so we can safely and securely transact our own business – and help our clients accomplish the same.

Chad Kramlich


Joining Open Sky Group in 2015, Chad, served as Chief Revenue Officer for three years prior to his appointment to CEO in 2022. With over 25 years of experience delivering results for high-growth software and consulting organizations, Chad is leveraging his background in building efficient and effective implementation teams, establishing high-impact services operations, achieving revenue growth, and deepening executive-level client relations to help propel Open Sky Group into a very successful future.

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