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By Curt Sardeson, January 29, 2019

Creativity – The Fifth Core Value at Open Sky Group

The next core value I would like to dive into is Creativity. We define this as “innovative, problem-solving, adaptable and flexible as to how problems are solved.” When we survey clients, we overwhelmingly get positive feedback on our creativity as individuals and as a company in solving their toughest problems. We publicly praise feats of creativity whenever possible, which can be rewarding for the recognized individual. Our employees are further inspired by their fellow employees.

One of our employees has been working on an implementation for a 3PL. This 3PL has over forty e-commerce clients with unique challenges. He told me that some might think that working for a company that emphasizes a “no mods” approach to software implementations stifles creativity. In fact, it’s exactly the opposite. He’s been forced to explore how to creatively push the limits of the software within the definition of a standard product, constantly asking how we can use a functionality differently, or repurpose a screen, filter, or function to meet client needs.

Every day the employees of Open Sky Group are offered new challenges. Creativity plays a huge role in finding a solution. Problem-solving with a team of like-minded thinkers often creates a better solution than any one individual could have developed on their own. One of the most enjoyable parts of our work is the ability to allow creative minds to explore a solution.

Are you a naturally creative person who is not getting a chance to use that skill? Do you want to work with other creative people? If so, consider Open Sky Group and the benefits of a company that values creativity. Click here to see our current openings.

Creativity in troubleshooting

Even beyond the software, we’re often creatively troubleshooting business process problems. We provide our clients with a product that is supportable, upgradeable and sustainable over time through our creativity and open-mindedness. This is because we have not taken the easy way out and just built customization. Creativity may play a key role in delivering something that will be the least impactful on maintenance and upgrades.

Creativity in solutions

Every day the employees of Open Sky Group are offered new challenges. Creativity plays a huge role in finding a solution. Problem-solving with a team of like-minded thinkers often creates a better solution than any one individual could have developed on their own. One of the most enjoyable parts of our work is the ability to allow creative minds to explore a solution.

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Jeremy Hudson

Vice President of Client Services

Jeremy’s focus is on the products and services clients need to stay competitive. Open Sky Group’s mission is to deliver technology-enabled solutions that allow our customers to achieve more while having the flexibility to adapt to change. Jeremy lives the core values and mission by bringing the best experience possible to our clients. He is an essential member of implementation teams, working alongside clients, and encouraging them to use innovation and best practices instead of customizations for success.

Jason Yantiss

Vice President of Client Services

Jason provides leadership to a variety of teams focused on implementation and integration. With 27+ years of experience holding operational and technical management roles in transportation, billing, and warehousing across a vast array of industry verticals, Jason is adept at driving multiple complex projects, understanding customer needs at all levels of the operation and providing viable solutions. Jason’s resume of 150+ implementation projects include Warehouse, Labor, Transportation, Yard Management and multiple AR/AP Freight Pay and Customer Billing systems. 

Eric McPherson

Vice President of Client Services

Mac works to oversee implementation and integration projects. A former Marine officer and military police officer, he brings over 27 years of supply chain experience, including 11 years at Blue Yonder in both delivery and service sales. Mac is a dedicated, team-oriented professional with a background in business management, professional services, customer service, and supply chain technology. His specialties include sales support, supply chain execution systems, project management, fulfillment operations, distribution operations, and GSA contracts.

Shannon Caflisch

Senior Vice President of Sales and Marketing

Shannon is responsible for the strategy and management of all sales, business development, and marketing programs. With over 25 years of sales experience and 15 years focused in the supply chain space, Shannon focuses on building strong relationships with clients and partners and strives to deliver the right software solutions to help conquer supply chain challenges. Shannon believes in learning by listening to understand clients’ goals, struggles, and what is important to their business to build lasting, successful relationships.

Alan Prillaman

Senior Vice President of Client Services

As Senior VP of Client Services, Alan oversees all consulting services and account management at Open Sky Group. Possessing over 30 years of combined industry and consulting experience, Alan leverages his unique background in IT, logistics, quality management systems, manufacturing and distribution operations, and facility and strategic account management to provide clients with creative resolutions to complex challenges. His core philosophy and passion are to deliver tangible value for and establish long-term trusted partnerships with our clients.

Mike Noble

Senior Vice President of Technology

As Senior Vice President of Technology, Mike leads Open Sky Group’s Managed Services, Software Services, Infrastructure Services, and Information Technology teams bringing 35+ years of experience in Supply Chain Execution and Information Technology. Mike and his teams ensure we maintain the highest levels of customer service in a secure and reliable environment, constantly reviewing and evaluating new technologies, their appropriateness and applicability so we can safely and securely transact our own business – and help our clients accomplish the same.

Chad Kramlich


Joining Open Sky Group in 2015, Chad, served as Chief Revenue Officer for three years prior to his appointment to CEO in 2022. With over 25 years of experience delivering results for high-growth software and consulting organizations, Chad is leveraging his background in building efficient and effective implementation teams, establishing high-impact services operations, achieving revenue growth, and deepening executive-level client relations to help propel Open Sky Group into a very successful future.