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Open Sky Group Reports 282% Increase in 2018 Bookings

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Open Sky Group Reports 282% Increase in 2018 Bookings

Growth attributed to the success of streamlined implementation and upgrade approach that saves clients time, lowers costs, and reduces risk

RALEIGH, N.C. (January 22, 2019) – Open Sky Group, global specialists in JDA Software, announces a record-breaking 282% increase in sales bookings in 2018. The company, specializing in WMS, Labor, and TMS software implementations and upgrades, added fourteen new clients, including DiversiTech(R) Corporation, and increased its global headcount by 71% in 2018.

While the company has grown steadily since its inception, the past two years have seen a huge acceleration; Open Sky Group completed over 80 full WMS and Labor software implementations in 2017 and 2018. The company attributes this strong upward trend to a growing reputation for its unique approach to software implementations and upgrades as well as its longstanding partnership with JDA. Open Sky Group pairs a methodology of disciplined agility with a proprietary, pre-configured and templated solution that dramatically streamlines the process to decrease timelines, lower costs and reduce the risk for clients. The company’s vast experience simplifying complex, multi-site implementations into this templated approach translates to successful management of intricate software deployments. Most clients implement or upgrade in four to six months, with upgrade clients typically seeing a 30% savings on maintenance costs.

Open Sky Group is committed to early adoption of some of JDA’s newest technologies, like JDA Luminate next-generation solutions that extend and enhance JDA’s robust end-to-end portfolio through market-leading, edge technologies and has been an early adopter of the newest versions of the JDA software products it resells. This includes JDA Warehouse Management, JDA Warehouse Labor Management, JDA Workforce Management, and JDA Transportation Management.

Chad Kramlich, COO for Open Sky Group, says, “When JDA first introduced its persona-based, web user interface into its WMS and Labor software, we saw an opportunity to apply new thinking to the way we engage so that we could truly save our clients time and money. Since then we’ve completed more than 80 full WMS and Labor software implementations. These clients are not only saving time and costs, they’re also lowering their risk for future upgrades with our commitment to no software modifications. Now, with the ground-breaking JDA Luminate solutions, we’re excited to help our clients leverage these newest technologies to enable more accurate, profitable business decisions.”

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Jeremy Hudson

Vice President of Client Services

Jeremy’s focus is on the products and services clients need to stay competitive. Open Sky Group’s mission is to deliver technology-enabled solutions that allow our customers to achieve more while having the flexibility to adapt to change. Jeremy lives the core values and mission by bringing the best experience possible to our clients. He is an essential member of implementation teams, working alongside clients, and encouraging them to use innovation and best practices instead of customizations for success.

Jason Yantiss

Vice President of Client Services

Jason provides leadership to a variety of teams focused on implementation and integration. With 27+ years of experience holding operational and technical management roles in transportation, billing, and warehousing across a vast array of industry verticals, Jason is adept at driving multiple complex projects, understanding customer needs at all levels of the operation and providing viable solutions. Jason’s resume of 150+ implementation projects include Warehouse, Labor, Transportation, Yard Management and multiple AR/AP Freight Pay and Customer Billing systems. 

Eric McPherson

Vice President of Client Services

Mac works to oversee implementation and integration projects. A former Marine officer and military police officer, he brings over 27 years of supply chain experience, including 11 years at Blue Yonder in both delivery and service sales. Mac is a dedicated, team-oriented professional with a background in business management, professional services, customer service, and supply chain technology. His specialties include sales support, supply chain execution systems, project management, fulfillment operations, distribution operations, and GSA contracts.

Shannon Caflisch

Senior Vice President of Sales and Marketing

Shannon is responsible for the strategy and management of all sales, business development, and marketing programs. With over 25 years of sales experience and 15 years focused in the supply chain space, Shannon focuses on building strong relationships with clients and partners and strives to deliver the right software solutions to help conquer supply chain challenges. Shannon believes in learning by listening to understand clients’ goals, struggles, and what is important to their business to build lasting, successful relationships.

Alan Prillaman

Senior Vice President of Client Services

As Senior VP of Client Services, Alan oversees all consulting services and account management at Open Sky Group. Possessing over 30 years of combined industry and consulting experience, Alan leverages his unique background in IT, logistics, quality management systems, manufacturing and distribution operations, and facility and strategic account management to provide clients with creative resolutions to complex challenges. His core philosophy and passion are to deliver tangible value for and establish long-term trusted partnerships with our clients.

Mike Noble

Senior Vice President of Technology

As Senior Vice President of Technology, Mike leads Open Sky Group’s Managed Services, Software Services, Infrastructure Services, and Information Technology teams bringing 35+ years of experience in Supply Chain Execution and Information Technology. Mike and his teams ensure we maintain the highest levels of customer service in a secure and reliable environment, constantly reviewing and evaluating new technologies, their appropriateness and applicability so we can safely and securely transact our own business – and help our clients accomplish the same.

Chad Kramlich

CEO

Joining Open Sky Group in 2015, Chad, served as Chief Revenue Officer for three years prior to his appointment to CEO in 2022. With over 25 years of experience delivering results for high-growth software and consulting organizations, Chad is leveraging his background in building efficient and effective implementation teams, establishing high-impact services operations, achieving revenue growth, and deepening executive-level client relations to help propel Open Sky Group into a very successful future.