Overview
Echo Global Logistics partnered with Open Sky Group to enhance shipment optimization within their Managed Transportation division. With a proprietary TMS already in place, Echo needed a seamless integration of a new optimization platform to support complex supply chains. Open Sky Group delivered expert implementation, system configuration guidance, and integration support, leading to improved shipment efficiency and a full go-live within one year. The successful collaboration resulted in a scalable solution and ongoing support, reinforcing Echo’s position in a dynamic logstics market.
The Challenge
Echo Global Logistics operates through two primary divisions: brokerage services and Managed Transportation. While their in-house TMS manages complex logistics operations, they identified a need for enhanced dynamic shipment optimization to support a growing need within a subset of their managed transportation clients with complex supply chain networks. Their key criteria included:
- Finding a partner with extensive knowledge of advanced logistics technology
- Ensuring support and scalability for the implementation process
- Maintaining the flexibility of their proprietary TMS while incorporating enhanced optimization features
Solution
Through a thorough evaluation process, Echo chose Open Sky Group as their implementation partner due to their proven track record with transportation technology solutions, robust staffing resources, and commitment to seamless integration.
- Expert guidance on system configurations and best practices
- Integration support, ensuring Echo’s proprietary TMS worked efficiently with the new shipment optimization tools and capabilities
- Implementation leadership, enabling Echo to go live within the targeted timeline
From October 2022 to October 2023, Open Sky Group collaborated with Echo’s internal teams, providing expertise in system parameter configurations, entity setup, and functional optimization. While Echo managed their own integrations, Open Sky Group ensured a smooth deployment minimizing disruptions and expediting adoption.
Results
The successful implementation of the shipment optimization technology within Echo’s proprietary TMS used in the managed transportation division resulted in:
- Improved shipment efficiency for complex supply chain networks
- Seamless integration between the new optimization platform and Echo’s proprietary TMS
- On-time project completion, achieving a full-scale go-live within one year
- Ongoing operational support, with Open Sky Group continuing to provide advisory services through a staffing augmentation agreement
By partnering with Open Sky Group, Echo Global Logistics enhanced their existing managed transportation services without compromising the integrity of their proprietary TMS. This case study highlights how expert implementation and seamless integration can empower logistics providers to optimize their supply chain operations, improve efficiency, and stay ahead in an evolving market.
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