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Optimizing Managed Transportation: How Echo Global Logistics Enhanced Efficiency with Open Sky Group

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Optimizing Managed Transportation: How Echo Global Logistics Enhanced Efficiency with Open Sky Group

Overview

Echo Global Logistics partnered with Open Sky Group to enhance shipment optimization within their Managed Transportation division. With a proprietary TMS already in place, Echo needed a seamless integration of a new optimization platform to support complex supply chains. Open Sky Group delivered expert implementation, system configuration guidance, and integration support, leading to improved shipment efficiency and a full go-live within one year. The successful collaboration resulted in a scalable solution and ongoing support, reinforcing Echo’s position in a dynamic logstics market.

The Challenge

Echo Global Logistics operates through two primary divisions: brokerage services and Managed Transportation. While their in-house TMS manages complex logistics operations, they identified a need for enhanced dynamic shipment optimization to support a growing need within a subset of their managed transportation clients with complex supply chain networks. Their key criteria included:

  1. Finding a partner with extensive knowledge of advanced logistics technology
  2. Ensuring support and scalability for the implementation process
  3. Maintaining the flexibility of their proprietary TMS while incorporating enhanced optimization features

Solution

Through a thorough evaluation process, Echo chose Open Sky Group as their implementation partner due to their proven track record with transportation technology solutions, robust staffing resources, and commitment to seamless integration.

  • Expert guidance on system configurations and best practices
  • Integration support, ensuring Echo’s proprietary TMS worked efficiently with the new shipment optimization tools and capabilities
  • Implementation leadership, enabling Echo to go live within the targeted timeline

From October 2022 to October 2023, Open Sky Group collaborated with Echo’s internal teams, providing expertise in system parameter configurations, entity setup, and functional optimization. While Echo managed their own integrations, Open Sky Group ensured a smooth  deployment minimizing disruptions and expediting adoption.

Results

The successful implementation of the shipment optimization technology within Echo’s proprietary TMS used in the managed transportation division resulted in:

  • Improved shipment efficiency for complex supply chain networks
  • Seamless integration between the new optimization platform and Echo’s proprietary TMS
  • On-time project completion, achieving a full-scale go-live within one year
  • Ongoing operational support, with Open Sky Group continuing to provide advisory services through a staffing augmentation agreement

By partnering with Open Sky Group, Echo Global Logistics enhanced their existing managed transportation services without compromising the integrity of their proprietary TMS. This case study highlights how expert implementation and seamless integration can empower logistics providers to optimize their supply chain operations, improve efficiency, and stay ahead in an evolving market.

Learn how Open Sky Group can optimize your operations. Contact us today.

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Jeremy Hudson

Vice President of Client Services

Jeremy’s focus is on the products and services clients need to stay competitive. Open Sky Group’s mission is to deliver technology-enabled solutions that allow our customers to achieve more while having the flexibility to adapt to change. Jeremy lives the core values and mission by bringing the best experience possible to our clients. He is an essential member of implementation teams, working alongside clients, and encouraging them to use innovation and best practices instead of customizations for success.

Jason Yantiss

Vice President of Client Services

Jason provides leadership to a variety of teams focused on implementation and integration. With 27+ years of experience holding operational and technical management roles in transportation, billing, and warehousing across a vast array of industry verticals, Jason is adept at driving multiple complex projects, understanding customer needs at all levels of the operation and providing viable solutions. Jason’s resume of 150+ implementation projects include Warehouse, Labor, Transportation, Yard Management and multiple AR/AP Freight Pay and Customer Billing systems. 

Eric McPherson

Vice President of Client Services

Mac works to oversee implementation and integration projects. A former Marine officer and military police officer, he brings over 27 years of supply chain experience, including 11 years at Blue Yonder in both delivery and service sales. Mac is a dedicated, team-oriented professional with a background in business management, professional services, customer service, and supply chain technology. His specialties include sales support, supply chain execution systems, project management, fulfillment operations, distribution operations, and GSA contracts.

Shannon Caflisch

Senior Vice President of Sales and Marketing

Shannon is responsible for the strategy and management of all sales, business development, and marketing programs. With over 25 years of sales experience and 15 years focused in the supply chain space, Shannon focuses on building strong relationships with clients and partners and strives to deliver the right software solutions to help conquer supply chain challenges. Shannon believes in learning by listening to understand clients’ goals, struggles, and what is important to their business to build lasting, successful relationships.

Alan Prillaman

Senior Vice President of Client Services

As Senior VP of Client Services, Alan oversees all consulting services and account management at Open Sky Group. Possessing over 30 years of combined industry and consulting experience, Alan leverages his unique background in IT, logistics, quality management systems, manufacturing and distribution operations, and facility and strategic account management to provide clients with creative resolutions to complex challenges. His core philosophy and passion are to deliver tangible value for and establish long-term trusted partnerships with our clients.

Mike Noble

Senior Vice President of Technology

As Senior Vice President of Technology, Mike leads Open Sky Group’s Managed Services, Software Services, Infrastructure Services, and Information Technology teams bringing 35+ years of experience in Supply Chain Execution and Information Technology. Mike and his teams ensure we maintain the highest levels of customer service in a secure and reliable environment, constantly reviewing and evaluating new technologies, their appropriateness and applicability so we can safely and securely transact our own business – and help our clients accomplish the same.

Chad Kramlich

CEO

Joining Open Sky Group in 2015, Chad, served as Chief Revenue Officer for three years prior to his appointment to CEO in 2022. With over 25 years of experience delivering results for high-growth software and consulting organizations, Chad is leveraging his background in building efficient and effective implementation teams, establishing high-impact services operations, achieving revenue growth, and deepening executive-level client relations to help propel Open Sky Group into a very successful future.

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