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October 16, 2025

Ask the Expert – Andre Van Rooi

Ask the Expert: Andre Van Rooi, Senior Supply Chain Consultant at Open Sky Group, shares his exciting career journey in the supply chain industry.

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Andre Van Rooi
Title: Sr. Supply Chain Consultant
Years with OSG: 2
Years in Supply Chain: 25

Ask the Expert

What does your day-to-day look like?

My primary focus is on implementing new Transportant Management Systems (TMS). Depending on the phase of the project – whether it’s configuration, testing, or go-live – my focus shifts to align with the specific deliverables of that stage. These projects require close collaboration between the OSG team and the customer; therefore, fostering strong communication and alignment are important to ensure a successful go-live.

How did you get started in supply chain?

I started in Supply Chain in 2000 when I joined CHEP. Initially, I was brought on to support their programmers’ transition from old technology to SAP. Within a year, I received formal training in SAP Sales and Distribution module and contributed to the successful implementation of the platform. Then I became part of the implementation team, where I implemented TMS across the United States, Mexico, Canada, and Western Europe.

How does supply chain impact a company’s broader strategy?

Meeting customer demand and expectations is predicated on the efficiency and resilience of a company’s supply chain. In today’s interconnected global economy, organizations must be prepared to navigate unexpected disruptions while maintaining operational excellence. The ability to adapt quickly and effectively has become a critical differentiator in delivering consistent value and reliability to customers who increasingly depend on a seamless supply chain. 

What do you view as the biggest challenge in the current supply chain environment and how can it be solved?

Political rivalries, unrest, and uncertainty have a profound impact on global stability, often disrupting long-term planning. Forming mutually beneficial trade agreements – ones that benefit most – can play a vital role in ensuring the stability of trade partnerships.

 

What philosophy do you follow while working with customers?

I view myself as a strategic business partner with my customers, with a role to help them maximize their ROI in supply chain software and services. My success is directly tied to theirs. It reflects the strength of our collaboration and value we deliver together.

Please share your favorite success story.

As part of the Tms impelmentation across Western Europe and the UK – including Belgium, the Netherlands, Luxembourg, Germany, France, and Spain – I spent a year traveling extensively to collaborate with representatives from each country. One particularly memorable experience was participating in meeting where seven distinct English accents were spoken. I traveled to the offices in Bornem (BE), Madrid (ES), Paris (FR), Koln (DE), and Manchester (GB) for their go-lives.

What advice would you give to someone looking to enter the supply chain industry?

Choose a niche that aligns with your personality and strengths. It can make a significant difference in your career. As an outgoing person, I enjoy teaching and training. Fortunately, every project provides me with opportunities to connect with teams, share knowledge, and lead trainings.

What is a fun fact about yourself that your clients may not know?

I am an unsuccessful perfectionist who has settled for excellence in everything I do.

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Jeremy Hudson

Vice President of Client Services

Jeremy’s focus is on the products and services clients need to stay competitive. Open Sky Group’s mission is to deliver technology-enabled solutions that allow our customers to achieve more while having the flexibility to adapt to change. Jeremy lives the core values and mission by bringing the best experience possible to our clients. He is an essential member of implementation teams, working alongside clients, and encouraging them to use innovation and best practices instead of customizations for success.

Jason Yantiss

Vice President of Client Services

Jason provides leadership to a variety of teams focused on implementation and integration. With 27+ years of experience holding operational and technical management roles in transportation, billing, and warehousing across a vast array of industry verticals, Jason is adept at driving multiple complex projects, understanding customer needs at all levels of the operation and providing viable solutions. Jason’s resume of 150+ implementation projects include Warehouse, Labor, Transportation, Yard Management and multiple AR/AP Freight Pay and Customer Billing systems. 

Eric McPherson

Vice President of Client Services

Mac works to oversee implementation and integration projects. A former Marine officer and military police officer, he brings over 27 years of supply chain experience, including 11 years at Blue Yonder in both delivery and service sales. Mac is a dedicated, team-oriented professional with a background in business management, professional services, customer service, and supply chain technology. His specialties include sales support, supply chain execution systems, project management, fulfillment operations, distribution operations, and GSA contracts.

Shannon Caflisch

Senior Vice President of Sales and Marketing

Shannon is responsible for the strategy and management of all sales, business development, and marketing programs. With over 25 years of sales experience and 15 years focused in the supply chain space, Shannon focuses on building strong relationships with clients and partners and strives to deliver the right software solutions to help conquer supply chain challenges. Shannon believes in learning by listening to understand clients’ goals, struggles, and what is important to their business to build lasting, successful relationships.

Alan Prillaman

Senior Vice President of Client Services

As Senior VP of Client Services, Alan oversees all consulting services and account management at Open Sky Group. Possessing over 30 years of combined industry and consulting experience, Alan leverages his unique background in IT, logistics, quality management systems, manufacturing and distribution operations, and facility and strategic account management to provide clients with creative resolutions to complex challenges. His core philosophy and passion are to deliver tangible value for and establish long-term trusted partnerships with our clients.

Mike Noble

Senior Vice President of Technology

As Senior Vice President of Technology, Mike leads Open Sky Group’s Managed Services, Software Services, Infrastructure Services, and Information Technology teams bringing 35+ years of experience in Supply Chain Execution and Information Technology. Mike and his teams ensure we maintain the highest levels of customer service in a secure and reliable environment, constantly reviewing and evaluating new technologies, their appropriateness and applicability so we can safely and securely transact our own business – and help our clients accomplish the same.

Chad Kramlich

CEO

Joining Open Sky Group in 2015, Chad, served as Chief Revenue Officer for three years prior to his appointment to CEO in 2022. With over 25 years of experience delivering results for high-growth software and consulting organizations, Chad is leveraging his background in building efficient and effective implementation teams, establishing high-impact services operations, achieving revenue growth, and deepening executive-level client relations to help propel Open Sky Group into a very successful future.

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